"A game file could not be loaded"
The game saysA game file could not be loaded. Check your connection and reload. Your saves are kept.
The game downloads its files while it starts. The connection dropped for too long, so it stopped. Nothing is broken and your saves are safe.
Fix it
- Check that you are online: open any other website in a new tab.
- Come back and reload the page (F5, or ⌘+R on a Mac), then press Play. Files that already arrived are kept, so it goes faster this time.
- Keep the tab open and the computer awake until the game shows its first screen. The first start takes the longest.
It keeps happening
- On Wi-Fi far from the router, move closer or use a cable.
- A VPN, or a school or work network, can block or slow big downloads. Try without the VPN or on another network.
- Still stuck? Send a report from the start page: it records which file stopped and why.