Help
The game will not start, or stopped? Pick the problem that matches. Each page is a few short steps.
"Could not start WebGPU"
On a computer. Usually one switch in Chrome or Edge settings.
iPhone, iPad or Android
"Does not let the game keep its files", app browsers, and which phones work.
Safari closed the game
"This webpage used too much memory" on a Mac.
"A game file could not be loaded"
The download stopped. Your saves are safe.
Language / Langue / Sprache
Playing in French, German, Spanish and other languages.
Other questions
Online modes, friends, controllers, saves.
Still stuck?
Send a report: press F9 in the game (fn+F9 on a Mac) and choose Send report. If the game did not start, the start page offers to send one. Write in the note what you were doing; it shows you exactly what it sends before anything leaves your computer.